Builders
Purpose: Create immersive hubs, lobbies, arenas, and Skyblock islands.
Objectives
- Ship polished, lag-safe maps that match the brand.
- Maintain a reusable assets library (schems/BO2s).
- Deliver playtestable builds on a weekly cadence.
Access
- Build/Test servers, WorldEdit, VoxelSniper.
WorldEdit • Voxel • FAWE Learn More →
Moderation
Purpose: Keep chats clean, handle reports, protect players.
Objectives
- Respond to reports in <5 minutes when online.
- Escalate clearly with evidence (screens/video).
- Reduce false mutes/bans through peer review.
Access
- Live servers (limited tools via Moderation).
LiteBans • Reports • Appeals Learn More →
Administration
Purpose: Enforce policy, manage appeals, coordinate staff.
Objectives
- Resolve escalations within 48 hours.
- Audit staff actions weekly; coach where needed.
- Own comms on major player-impact changes.
Access
- Live servers + dashboards (appeals, logs).
Escalations • Audit • Policy Learn More →
Development
Purpose: Build plugins, menus, automation, and integrations.
Objectives
- Follow staging → canary → live rollout paths.
- Own CI for configs and versioned releases.
- Keep TPS ≥ 19.5 under expected load.
Access
- Test + staging; selected live with approvals.
Velocity • Paper • MySQL Learn More →
Operators
Purpose: Infra, backups, monitoring, rollouts.
Objectives
- Green checks on status; 99.9% uptime.
- Automated nightly backups & restore drills.
- Zero-downtime maintenance windows.
Access
- Pterodactyl, DB, observability, live.
Pterodactyl Learn More →
Media & Community
Purpose: Create visual stories, manage community engagement, host events, and capture the GoPlay experience.
Objectives
- Publish 2–3 short-form clips weekly across socials.
- Host weekly Discord or in-game events with prizes.
- Maintain Apple-clean brand kit & templates.
- Collect and summarize player feedback monthly.
- Coordinate with devs & ops for content timing.
Access
- Creative/Test servers for captures.
- Live helper perms; ticket & event tools.
Media • Events • Branding • Support Learn More →
Other Teams
Purpose: Handle temporary or cross-department projects such as testing, QA, or documentation.
Objectives
- Assist with events, launches, and internal audits.
- Support teams during staff shortages or special projects.
- Maintain and update shared documentation or systems.
Access
- Temporary access depending on assignment.
Support • QA • Docs Learn More →
