Quick Summary
GoPlay operates across multiple platforms (Minecraft, website, Discord, etc.). Each collects limited data only when necessary for gameplay, security or support.
We do not collect unnecessary data and systems generally operate independently. However, limited information may be cross-referenced between systems when required for security, moderation or account linking features, such as your GoPlay Identity or linked Java and Bedrock accounts.
Examples of data that may be logged:
• In-game: inventories, item transfers, commands, signs, messages (/msg, /mail)
• Website: login history, form submissions, profile posts, moderation logs
• Discord: message edits/deletions, nickname changes, moderation actions via bots
• Devices: IP addresses, VPN flags, login regions and browser connection details
This helps us moderate, resolve disputes and maintain security. Only authorized staff may access logs under strict confidentiality, logging and auditing controls.
Recent Updates (October 2026)
• Added GoPlay Identity and account linking details
• Added Java and Bedrock linked account data
• Added Public Profile Information section
• Added Login Security section (region checks and audit trails)
• Added Moderation Records section (IP-based strikes and how long they are kept)
• Added Account Deletion section
• Added Request to Join records now that GoPlay is open to everyone
• Updated policy date to October 2026
Acceptance of Privacy Policy
By using GoPlay, you agree to our Privacy Policy and Terms of Service.
If you do not agree, please stop using our services.
What We Collect (Based on How You Use GoPlay)
Account Information: Minecraft usernames, linked Java and Bedrock accounts, linked Discord accounts and submitted forms.
Usage Data: Playtime, purchases and votes tracked through gameplay systems.
Device Information: IP addresses and connection data for stability, moderation and the per-IP player limit.
Communication Logs: Messages or tickets temporarily stored for investigations.
Website Activity: Login timestamps, login regions, forms, profile posts and site interactions.
Discord Metadata: Nickname changes, joins/leaves, moderation actions under Discord’s rules.
Private Inputs: Text on signs, books or /msg may be reviewed only when relevant to moderation, support or security investigations by authorized staff.
GoPlay Identity and Account Linking
Your GoPlay Identity connects your Minecraft account, website account and support history so we can confirm ownership and keep your data secure. Linking uses a one-time /verify code and confirms ownership without exposing your data to other players.
If you link a Java and Bedrock account using /linkaccount, GoPlay stores the connection between those accounts so your progress follows you. Linked accounts are treated as one player for moderation purposes.
Public Profile Information
Your GoPlay profile is visible to other users and may show:
• Your username, profile ID and profile customizations
• In-game stats
• Account standing, including bans, mutes and strike history
• Friends and posts you share
Profile information is only shown on your profile. The detailed logs and evidence behind moderation decisions are never made public.
Login Security
GoPlay keeps audit trails of logins to help confirm identity and detect stolen accounts. Large or sudden region changes may be blocked until ownership is confirmed. We strongly recommend enabling two-factor authentication (2FA). If your account is compromised, staff may temporarily restrict your GoPlay Identity until ownership is re-verified.
Satellites
GoPlay provides optional live maps through Satellite, available at:
goplaymc.net/satellites
These maps visually render parts of GoPlay and may show:
• World terrain and structures
• Player built areas
• Your in-game location while you are online
Satellite does not store:
• IP addresses
• chat messages
• private messages
• personal identifiers
Player locations are shown only while you are connected and are not stored after you disconnect. Visibility may vary.
How We Use Data
Data is used only to:
• Improve gameplay and community experience
• Verify accounts and link editions
• Detect cheating, scams, alt accounts or rule violations
• Communicate security or service updates
• Monitor performance and fix issues
• Review moderation, appeals and staff applications
We process data only when necessary for gameplay functionality, security, rule enforcement or user support.
Legal Basis for Processing
We process data based on legitimate operational needs, including:
• Providing server functionality and gameplay systems
• Enforcing rules and preventing abuse
• Maintaining security and preventing fraud or cheating
• Supporting users and handling requests
Who Can Access Your Information
GoPlay never sells player data. Limited information may be shared with verified providers (hosting, analytics, security and communication services) under confidentiality agreements.
Authorized staff may include Operators, Administrators and Moderators. Access is strictly limited, logged where applicable and subject to internal auditing for accountability and misuse prevention.
Data Security
We use reasonable technical and organizational measures to protect your data. Access is restricted to authorized staff only and monitored where possible. We use secure hosting and third-party providers to help prevent unauthorized access, data loss or abuse.
Third-Party Services
GoPlay uses trusted third-party services for hosting, security, analytics, communication and payments. These providers may process limited data under their own privacy policies. We do not sell your data to any third party.
Your Rights & Control
You can request:
• Access to your stored data (where legally permitted)
• Correction of inaccurate information
• Deletion of data where applicable
• Opt-out of promotional messages
• Review of account-related records where legally allowed
For security reasons, logs and evidence used in moderation decisions are reviewed privately and are not shared with players.
Cookies & Tracking
We use cookies to maintain sessions and analyze usage. This may include third-party analytics or security services. You can disable cookies in your browser, but some features may not work properly.
Payment Processing
Store payments are securely processed by Tebex Ltd. (tebex.io) under their Privacy Policy. We do not store payment card information.
International Data Transfers
GoPlay’s data may be processed on servers located in the United States or European Union depending on infrastructure providers. All transfers are handled securely and in compliance with applicable privacy laws.
Moderation Records
Strikes are issued to IP addresses and linked to your account standing. Strikes 1–3 are kept on record for 365 days. Strikes 4 and above are kept on record permanently. Appeals and the records used to review them are kept as part of your moderation history.
Request to Join Records
GoPlay is now open to everyone and no longer accepts Request to Join submissions. Requests submitted while Request to Join was active may be kept under our Data Retention policy and can be deleted on request through Contact us.
Data Retention
We retain data only as long as necessary for gameplay, security, moderation, legal compliance or support purposes. Some logs may be stored longer if required for investigations or abuse prevention.
Account Deletion
Account deletion requests can take up to 30 days. This waiting period prevents unauthorized removals, confirms the request came from you and safely clears linked data from the network. Deletion removes your website identity. Moderation records may be kept where needed for security and abuse prevention.
Children’s Privacy
GoPlay does not knowingly collect personal data from children under the age of 13. If we become aware that such data has been collected, we will delete it where possible, including associated account records. Parents or guardians may contact support to request removal.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of GoPlay after changes means you accept the updated policy.
Contact
For privacy-related questions or requests, please visit GoPlay Support. We aim to respond within a reasonable timeframe.
Last updated: October 3, 2026
